Privacy Policy
Last Updated: April 9, 2026
Sumadhur ("we", "our", or "us") respects your privacy and is committed to protecting it. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application, website, and related services (collectively, the "Service").
1. Information We Collect
We may collect the following types of information:
a. Personal Information
- Name
- Email address
- Date of birth
- Profile picture
b. Usage Data
- Audiobooks listened to
- Listening duration
- Bookmarks, playlists, and preferences
- App interactions and features used
c. Device Information
- Device type and model
- Operating system
- Unique device identifiers
- IP address
d. Payment Information
Payments are processed through third-party providers (e.g., Apple App Store, Google Play). We do not store your full payment details.
2. How We Use Your Information
We use your information to:
- Provide, operate, and maintain the Service
- Personalize content and recommend audiobooks
- Process subscriptions and transactions
- Send service-related communications (e.g., confirmations, updates)
- Send promotional messages (you may opt out anytime)
- Monitor and analyze usage and trends
- Detect, prevent, and address fraud or security issues
3. Legal Basis for Processing (GDPR Users)
If you are located in the European Economic Area (EEA), we process your data based on:
- Consent (e.g., marketing communications)
- Contractual necessity (e.g., providing the Service)
- Legitimate interests (e.g., improving our Service, fraud prevention)
- Legal obligations
4. Sharing of Information
We may share your information in the following cases:
a. Service Providers
We share data with trusted third parties who help us operate our Service (e.g., hosting, analytics, payment processing).
b. Legal Requirements
We may disclose information if required by law or in response to valid legal requests.
c. Business Transfers
In connection with a merger, sale, or acquisition.
d. With Your Consent
When you explicitly agree to sharing.
5. Third-Party Services
We may use third-party tools such as:
- Cloud storage providers (e.g., AWS, Firebase)
- Analytics services (e.g., Firebase Analytics)
- Payment processors (e.g., Apple, Google)
These third parties may collect and process data according to their own privacy policies.
6. Cookies and Tracking Technologies
We may use cookies and similar technologies to:
- Enhance user experience
- Analyze usage patterns
- Store preferences
You can manage cookie preferences through your device or browser settings.
7. Data Retention
We retain your data:
- As long as your account is active
- As necessary to provide services
- To comply with legal obligations
When no longer needed, we securely delete or anonymize your data.
8. Data Security
We implement appropriate technical and organizational measures to protect your information, including encryption and secure servers. However, no system is 100% secure.
9. Your Privacy Rights
Depending on your location, you may have rights under laws such as the General Data Protection Regulation and California Consumer Privacy Act:
- Access your data
- Correct inaccurate data
- Delete your data
- Restrict or object to processing
- Data portability
- Withdraw consent
To exercise your rights, contact us at: privacy@sumadhur.com
10. Account Deletion
You can delete your account:
- Through the app settings (if available), or
- By contacting us at privacy@sumadhur.com
Upon deletion, we will remove your personal data unless required by law to retain it.
11. How to Delete Your Data
If you wish to delete your personal data from Sumadhur, you can do so using any of the following methods:
a. Delete from the App
- Open the Sumadhur app
- Go to Settings → Account
- Tap "Delete My Account & Data"
- Confirm the deletion when prompted
b. Request via Email
Send a data deletion request to privacy@sumadhur.com with the subject line "Data Deletion Request". Please include the email address associated with your account so we can verify your identity.
c. What Gets Deleted
Upon processing your request, we will permanently delete:
- Your account profile and personal information
- Listening history, bookmarks, and playlists
- App preferences and settings
Some data may be retained if required by law (e.g., transaction records for tax or legal compliance). Any retained data will be anonymized where possible.
d. Processing Timeline
Data deletion requests are processed within 30 days. You will receive a confirmation email once your data has been deleted.
12. Children's Privacy
Our Service is not intended for children under 13. We do not knowingly collect personal data from children under 13 in compliance with the Children's Online Privacy Protection Act.
If we become aware that such data has been collected, we will delete it promptly.
13. International Data Transfers
Your information may be transferred to and processed in countries outside your own, including the United States. We take appropriate safeguards to protect your data.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you by updating the “Last Updated” date and, where appropriate, providing additional notice.
15. Contact Us
If you have questions or concerns about this Privacy Policy, contact us at:
Email: privacy@sumadhur.com
Company: Sumadhur